Home loans for borrowers who do not fit the traditional box.

Buying, refinancing, or investing can be more complicated when your income or financial situation is not straightforward. We help you understand your options and take the next step with confidence.

Loan paths

What are you looking to do?

Choose the option that best fits your situation. You can share more details when you apply.

Scenario review before next steps

Personal review

Talk through the file before guessing the loan path.

Complex mortgage situations need a real conversation. Citadel helps borrowers and referral partners look at the full picture before moving deeper into paperwork or lender review.

Alternative documentation may be availableScenario reviewed before deeper paperworkClear next-step communicationSubject to eligibility and underwriting
(408) 744-2945

A closer first look

Income, property, credit, reserves, and timing are reviewed together before a loan direction is discussed.

More useful conversations

The goal is to understand the situation early, then explain what may be possible and what may be needed next.

Clear partner handoff

Realtors and finance professionals can send a file for review and keep the client experience organized.

Featured solutions

Loan options for real-life financial situations.

View Loan Options

Bank Statement Loans

For qualified borrowers who may document income through bank statements instead of traditional tax returns.

Learn More

DSCR Investor Loans

For investors who want rental-property financing reviewed around cash flow and property performance.

Learn More

Non-QM Solutions

For borrowers who do not fit a standard loan program but still deserve a serious review.

Learn More

Self-Employed Borrower Options

For business owners and independent professionals with income that needs a different look.

Learn More

Who we help

We work with borrowers, investors, and professionals who need more than a standard loan answer.

Some files need more than a quick yes or no. We take time to understand the goal, the property, and the documentation before recommending the next step.

  • We review the full situation before suggesting a direction
  • We explain what documents may be needed
  • We understand alternative documentation options
  • We communicate with borrowers and referral partners

Homebuyers

Purchase support for primary homes, second homes, and investment properties.

Homeowners

Refinance, cash-out, and equity-access reviews with practical next steps.

Real-estate investors

Loan reviews for rentals, cash-flow properties, and portfolio needs.

Self-employed borrowers

Alternative documentation awareness for business owners and independent earners.

Foreign nationals or ITIN borrowers

Reviews for residency and documentation details that may need extra care.

Realtors and referral partners

A simple place to send clients who need a loan professional to review the details.

Process

Here is what happens after you reach out.

01

Tell us what you are trying to do

Share the property, timing, and loan goal.

02

We review your situation

The team looks at the details you provide.

03

We explain the options available

You learn which direction may make sense.

04

You decide how to move forward

Qualified files can continue to review or processing.

About Us

Practical mortgage guidance built around your situation.

Citadel R&C Inc works with borrowers, homeowners, investors, and referral partners who need clear answers and flexible loan options. We take time to understand the full picture before recommending the next step.

Review the Citadel approach
Approach

Review the details, explain possible loan options, and help the client understand what comes next.

Leadership

Nicolas Zhao

Managing Director

Nicolas works directly with borrowers and partners to review loan needs, explain available options, and help each client understand the next step.

Partners

A reliable lending partner for your clients.

Realtors, finance professionals, and business referral partners can send us a client file for review. We will follow up directly, communicate clearly, and keep the process organized.

Learn About Partnering
Realtors
Mortgage and finance professionals
Business referral partners

Questions

Common questions before you begin.

Start with the inquiry if you are unsure which option fits. The team can review your situation and explain what may be needed next.

View More Resources
Can I apply before I know the final loan program?

Yes. You can start with what you know. The team will review the property, timeline, and documentation details before discussing which option may fit.

Are Non-QM options available without traditional tax returns?

Alternative documentation options may be available for eligible borrowers. Final requirements depend on the program, lender, property, and underwriting review.

Can investors use this for DSCR or cash-flow scenarios?

Yes. Investor scenarios such as DSCR, purchase, refinance, cash-out, and portfolio-related reviews can begin through the inquiry.

What happens after I submit the inquiry?

A team member reviews the information and follows up to talk through the next practical step. Submission is not a loan approval or commitment to lend.

Start the review

Ready to talk through your loan options?

Tell us what you are looking to do, and we will guide you to the right next step.

Start with a short inquiry.

  • Takes only a few minutes
  • Your information is reviewed before next steps are discussed
  • Loan options depend on eligibility, documentation, and underwriting

Loan programs, documentation requirements, maximum LTV, rates, terms, and eligibility vary by lender and borrower scenario. All loans are subject to underwriting approval and program availability. This is not a commitment to lend.

Built on trust, experience, and responsible lending.

Providing borrowers, investors, and referral partners with practical loan review and structured financing guidance.

Flexible Loan Solutions

Loan reviews for borrowers and investors with property, liquidity, or portfolio-based needs.

Real Estate Financing

Financing conversations for purchases, refinances, cash-out needs, and income-property scenarios.

Clear Scenario Review

A practical review focused on documentation, eligibility, terms, and responsible next steps.